Last Updated: December 18, 2025

Privacy Policy

This Privacy Policy explains how BNB Volume Bot collects, uses, and protects your information.

1. Information We Collect

1.1 Information You Provide

When you use our Service, we collect:

  • Telegram User ID: Used to communicate with you and manage your campaigns
  • Token Contract Addresses: The BEP-20 contracts you configure for campaigns
  • Campaign Configuration: Volume targets, timing preferences, and other settings you choose
  • Contact Form Submissions: Name, email, and message content if you use our contact form

1.2 Information Collected Automatically

We automatically collect:

  • Transaction Data: Hashes, timestamps, and execution details of bot transactions
  • Usage Data: How you interact with the bot (commands used, features accessed)
  • Website Analytics: IP address, browser type, pages visited (via Google Analytics)

1.3 Information We Do NOT Collect

We never collect or request:

  • Private keys or seed phrases
  • Wallet passwords
  • Personal identification documents
  • Bank or payment card information (payments are in BNB only)

2. How We Use Your Information

We use collected information to:

  • Provide the Service: Execute your configured campaigns on BNB Chain
  • Send Notifications: Campaign status updates, alerts, and important notices via Telegram
  • Generate Analytics: Provide you with telemetry and performance data
  • Improve the Service: Analyze usage patterns to enhance features and performance
  • Customer Support: Respond to your inquiries and resolve issues
  • Compliance: Generate audit logs as required for your compliance needs

3. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data:

  • On-Chain Data: All transaction data is publicly visible on BNB Chain/BscScan by design
  • Service Providers: With trusted providers who help operate our service (hosting, analytics)
  • Legal Requirements: If required by law, court order, or government request
  • Safety: To protect against fraud, abuse, or security threats

4. Data Retention

We retain your data as follows:

  • Campaign Data: 90 days after campaign completion
  • Transaction Logs: 90 days (blockchain records are permanent)
  • Contact Form Data: Until inquiry is resolved, then deleted within 30 days
  • Analytics Data: Aggregated and anonymized after 14 months

You may request data export or deletion at any time by contacting support. Note that blockchain transaction records cannot be deleted as they are part of the public ledger.

5. Data Security

We implement appropriate security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Third-Party Services

Our Service integrates with:

  • Telegram: For bot communication (subject to Telegram's Privacy Policy)
  • Google Analytics: For website analytics (subject to Google's Privacy Policy)
  • BNB Chain/PancakeSwap: For blockchain transactions (public by design)

These services have their own privacy policies. We encourage you to review them.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (with limitations for blockchain records)
  • Portability: Request export of your data in a standard format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us via Telegram or our contact form.

8. Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors use our site (Google Analytics)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9. International Data Transfers

Your data may be processed in countries other than your own. By using the Service, you consent to the transfer of your data to other jurisdictions, which may have different data protection laws.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via Telegram or by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us: